What the Act covers
It applies to qualifying "protected sites" — residential park home sites licensed under the Caravan Sites and Control of Development Act 1960. It requires every resident to be given a written agreement covering the express terms of the pitch agreement.
It sets out the right to live on the pitch (security of tenure), the right to assign the agreement on sale, the implied terms that apply automatically regardless of what's written, and the procedural protections for residents.
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Key implied terms (apply automatically)
Quiet enjoyment of the home and pitch. Reasonable site management. Reasonable provision of services to the pitch. Reasonable maintenance of communal areas, accesses and services. The right to sell the home and assign the agreement to a buyer of your choosing (subject to the operator's reasonable approval). Protection against unfair pitch fee increases (RPI-linked formula with appeals to the Tribunal).
What your written agreement should contain
The express terms of your pitch agreement, the pitch fee and how it's reviewed, services included and excluded, restrictions (animals, business use, additional structures), what happens on sale and inheritance, and any site-specific rules.
If you've never seen a written agreement, request one in writing. If terms in your written agreement contradict the implied terms in the Act, the Act wins.
Disputes — the Tribunal
The First-tier Tribunal (Property Chamber) handles unresolved disputes — pitch fee reviews, breach of agreement, harassment claims, and questions about implied terms. Application is moderately accessible (small fee, no need for a solicitor in most cases) but takes time.

