Where Park Home Assist sits in the market
Park Home Assist is a long-standing specialist insurer covering park homes. They offer well-known buildings, contents and bespoke residential park home policies. Their strength is their underwriting expertise and claims-handling experience inside the park home niche.
Where insurance-led services have a structural limitation is in what they're set up to do. An insurer is incentivised — quite properly — to manage claims efficiently. That means appointed contractors, scope set by loss adjusters, and a process geared around the claim itself rather than the long-term wellbeing of the home.
Got a Quote or Issue?
We'll take a proper look before you commit. Many quotes include unnecessary work or inflated costs.
No obligation. We'll review and highlight anything you should be aware of.
Most members recover the cost of the plan on their first issue.
How Park Home Support is different
Park Home Support is not an insurer, not a contractor, and not paid by any third party. We exist to give park home owners independent technical and procedural guidance before money is committed.
When residents come to us, the question is rarely 'will my insurance cover this?' — it's 'is this work necessary, is the scope correct, and is the price reasonable?' Those are the questions you can't ask the people quoting for the work or the people paying for it.
- Independent quote review before you approve any work
- Plain-English guidance on whether an issue is a maintenance matter or a claim
- Help understanding contractor scopes, prices and trading practices
- Optional independent inspection where the situation needs it
- Ongoing membership support that doesn't depend on insurance status
When you'd use both
You don't have to choose. A common pattern: you keep specialist insurance with Park Home Assist (or a similar provider), and you keep Park Home Support membership for the technical/procedural side — quote review, inspection guidance, and an independent voice when something doesn't feel right.
The two complement each other. Insurance covers the financial outcome of insurable events. Independent support covers everything that happens between the issue arising and the work being done — the part that, when it goes wrong, costs the most.
Who Park Home Support is for
If you've been given a quote you're unsure about, told work needs to start urgently, or quoted on a base, roof, damp or insurance-related repair and you want a second pair of eyes before you sign — we're built for exactly that moment. Quote review starts before membership; you don't need to join to ask.